X Frame Rollator for Rent – jjhealthcareproducts
Description Return Policy

Product Information

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Walker Adjustment Guide

Rollator walkers are height adjustable to allow the user to be able to adjust the handle height to meet their needs. Because people are of different shapes and have different postures some minor variations will occur as to the proper height when based on the user's overall height.

When the handle height of the walker is adjusted properly, the user can stand with a normal posture while wearing the footwear they most commonly wear.

Adjusting the rollator walker height is easily done without the need of tools. There will be a knob where the handles meet the frame of the walker which when loosened and removed will allow the handles to be raised and lowered. The seat height of the rollator walker will usually be fixed at a certain height and not adjustable.

While the user is standing with their arms hanging limply at their sides, the distance from the inside of their wrist (where a snug watchband would normally be) to the floor should be equal to the top of the walker handles to the floor.

 

Using a Walker

The using of a rollator walker involves simply pushing the walker ahead of oneself while walking.

Care must be taken when negotiating ramps to prevent the rollator walker from moving too quickly on a downward slope. Light use of the hand brakes on ramps to slow the rollator will help control the walker and prevent accidents.

Rollators are designed with seats to provide a place to sit and rest as needed. These seats are not intended to be used to sit on while caregivers or helpers push the user around.

Most rollators are also equipped with hand brakes that work similarly to those on a bicycle with the exception that they will usually be able to lock the wheels. It is important that the user locks the wheels before sitting on the seat for safety.

Features

  • Lightweight Aluminum
  • 8” Backrest
  • Mesh Sling Seat for easy folding
  • Adjustable Handle Height
  • Locking Brakes
  • Fabric Carry Bag
  • Cup Holder
  • Folds front to back and side to side
  • Cane Holder
  • Economically Priced

Specifications

  • User Height range: 5' 2” to 6'
  • Seat Width: 18 1/2"
  • Seat Depth: 10"
  • Seat Height: 20.9"
  • Width Between Handles: 18.5"
  • Overall Width: 24”
  • Handle Height: 31.3” to 36.4”
  • Caster Size: 7.9”
  • Weight capacity: 285 lbs
  • Frame material: Aluminum
  • Weight: 16.7 lbs
  • Weight in box: 18 lbs
  • Box Dimensions: 16.5” x 10.6” x 26.7”

Policies to make to your shopping simple and hassle free 

Return Policy

JJ Healthcare Products come with a 10 Days Money Back Guarantee just to assure that you have come to the right place for your Healthcare needs. 

Customer Satisfaction is our topmost priority. And to achieve it, we make sure you have a hassle-free shopping experience with Us.

If you feel like you’re having the wrong size or product. You can immediately drop an email to us and raise a request for exchange/return. Once it’s confirmed from our end. You may ship us back the product. 

Please return your items in the appropriate box (we suggest re-using the box that we shipped the items to you). If you want to get a refund for an item, you must send it back to Canada Post before the last day of the return period. We know it’s hard to keep everything in perfect condition, but we ask that you do your best not to break any packaging or open any products. To get a full refund, make sure you send back all the original packaging and instructions with your return. A restocking fee will be charged if the items are returned without the original packaging and instructions or if they were not shipped in a second, more durable box.

We have the right to check with your insurance company before processing your refund to prevent insurance fraud. A 25 per cent restocking fee will be added to things sent out if someone is abusing our return and refund policies. This will put your order on hold.

Shipping Charges

The return shipping charges are applicable in case of

  • Incorrect product or size ordered by the Customer

The return shipping charges are not applicable for

  • Wrong product or size delivered by JJ HealthCare Product

We strongly recommend that you check the size chart, product details and video content before placing the order. We’re available on chatbot for quick conversation. You can even reach out to us directly over phone or drop an e-mail. You can place the order only when you’re confident about the product. 

The Speed of the Delivery

FAST: 3 to 7 business day delivery for only $8.99, and FASTEST: 1 to 3 business day shipping for only $15.99 are flat-rate express options that charge the same amount for each. If we can’t get your item to you when we said we would, we will refund your shipping costs. Also, if you order $150 or more, we’ll send your order for free in 7 to 9 business days. 

For purchases made before 2:00 p.m. EST on Monday through Friday, same-day shipping is available. After 2:00 EST, an order is considered as the next day’s order. On the first day of every week, a business day does not count of you order. Depending on the products you order, and the area where you live, we may be able to get the product to you sooner than the stated delivery time. An email will be sent to you every time your order status changes:

1. PROCESSING – order received

2. COMPLETE – The item has shipped and tracking information has been emailed to you.

If we are not able to find your location, we may call you or email you. If you live in a faraway place, the courier may not be able to get to you in time.    This could delay the arrival of your package. If you want to return something, we don’t pay for the shipping costs.

Worries about the Warranty?

Please drop us an email if you have warranty issues or concerns about any product. We’ll take care of them for you.

Payment Options (All payments are to be made in Canadian Dollars):

Credit Cards: 

American Express, Visa, MasterCard, Discover, and JCB are all different credit cards that you can use to pay for things.

Visa Debit and MasterCard Debit.

Apple Pay and PayPal.

Orders that have not yet been fulfilled

Despite our best efforts, some items may not be available. This means that an item will be marked as backordered. As soon as possible, backordered products will be sent to you, and you will be given updates.

If you don’t want to wait for an item to come back in stock, our customer service staff can help.

Privacy / Security Policy

JJ Healthcare ensures the security and safety of your data and personal information. Your name, address, phone number, and email address and your purchase history will never be shared. will not be shared with anyone.

Our website is SSL (Secure Socket Layer) secured which encrypts you credit card information and other transactions. This means that your data is always safe and secure.