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Underarm crutches are designed to be height adjustable to allow the user to be able to customize the height to meet their needs. Because people are of different shapes and have different postures some minor variations will occur as to the proper height based on the user's overall height.
When the overall height of the crutches are adjusted properly, top of the crutches should be approximately 1 to 2 below the user's armpit when they are standing with a normal posture and wearing the footwear they most commonly wear.
When walking the user should move both crutches together ahead of themselves about 12 to 18 depending on the height of the user and the length of their stride.
While using the crutches for support, allow your body to swing forward as if you were going to step on the injured leg, but put your weight on the crutch handles rather than the injured leg.
The top of the crutches should not be touching your armpits your body weight should be supported with your hands.
Return Policy
All sales are final sales, we don't accept returns unless the product is damaged/defective at the time of delivery/pickup from store. We only accept 7days exchange but no returns.
If you feel like you’re having the wrong size or product. You can immediately drop an email to us and raise a request for exchange. Once it’s confirmed from our end. You may ship us back the product and we will exchange the item.
Shipping Charges
In order to exchange the item customer must return the item in same condition.
We strongly recommend that you check the size chart, product details and video content before placing the order. We’re available on chatbot for quick conversation. You can even reach out to us directly over phone or drop an e-mail. You can place the order only when you’re confident about the product.
Customer Satisfaction is our topmost priority. And to achieve it, we make sure you have a hassle-free shopping experience with Us.
Worries about the Warranty?
Please drop us an email if you have warranty issues or concerns about any product. We’ll take care of them for you.
Payment Options (All payments are to be made in Canadian Dollars):
Credit Cards:
Visa and MasterCard credit cards that you can use to pay for things.
Visa Debit and MasterCard Debit.
Apple Pay and PayPal.
Privacy / Security Policy
JJ Healthcare ensures the security and safety of your data and personal information. Your name, address, phone number, and email address and your purchase history will never be shared. will not be shared with anyone.
Our website is SSL (Secure Socket Layer) secured which encrypts you credit card information and other transactions. This means that your data is always safe and secure.