Jazzy® Elite ES – jjhealthcareproducts
Description Return Policy

An experience so superior, it can only be elite. The Jazzy® Elite ES features large, front-drive wheels to absorb the bumps and uneven surfaces of everyday life. The comfortable, high-back seat gives you the support you need all day, every day.

   Jazzy® Elite ES Features:

    • 300 lbs. weight capacity
    • Up to 4 mph
    • 24.75" turning radius
    • Up to 13.5 miles per charge
    • In-line, front-wheel drive technology provides tight turns around corners
    • Comfortable, depth-adjustable, limited recline high-back seat with headrest
    • 40-apm, PG GC 3 controller
    • Optimal indoor maneuverability in small spaces
    • Large front wheels for extra absorption over obstacles
    • Available in Candy Apple Red
    • HCPCS Code: Group 2: Standard (K0822/K0823)

*Pride® FDA Class II Medical Devices are designed to aid individuals with mobility impairments

Jazzy® Elite ES Specifications

CATEGORY SPECIFICATION
Model
Jazzy® Elite ES
Weight Capacity 300 lbs.
Turning Radius1 24.75"
Width1 22.75"
Length1,2 34.75"/41" (with footplate)
Maximum Speed3 Up to 4.0 mph
Ground Clearance1 1.85" at motors
Front Wheels 3" solid anti-tips
Drive Wheels 9" solid
Rear Wheels 6" solid casters
Drivetrain Two motor, in-line, front-wheel drive
Braking System Regenerative and electro-mechanical
Suspension Type Limited
High-Back Seat (max. size) 20"W x 20"D
High-Back Seat-to-Floor Range 21.5” – 23.5”
Standard Electronics 40A, PG GC3
Battery Size (2 required) 12 volt, U-1
Standard Battery Charger 3.5A, off-board
Per-Charge Range3,6 Up to 15 miles
Battery Weight5 25 lbs. each
HCPCS Group 2: Standard (K0822/K0823)
Weight of Heaviest Piece4 69 lbs.
Standard Seat Weight 50.2 lbs. (comfort, high-back)
Standard Seat Size 16" x 16"-18"
18" x 18"-20"
20" x 18"-20"
Warranty 5-year limited on frame;
13-month limited on electronics;
13-month on drive motors;
13-month limited on batteries.
Notes:
1 Due to manufacturing tolerances and continual product improvement, this specification can be subject to a variance of + or - 3 %. Dimensions listed are for power base only. Overall measurements will vary based on seating and accessory selections.
2 Without front riggings.
3 Varies with user weight, terrain, battery type, battery condition and tire pressure.
4 Does not include seat or battery weights.
5 Battery weight may vary based on manufacturer.
6 Tested in accordance with ANSI/RESNA, WC Vol. 2, Section 4 and ISO 7176-4 standards. Results derived from theoretical calculations based on battery specifications and drive system performance. Testing conducted at maximum weight capacities. This specification can be subject to a variance of +10%, -5%.
The information contained herein is correct at the time of publication; we reserve the right to alter specifications without prior notice.

Jazzy Elite ES Testing Standards &

Meeting and Exceeding High Standards for your Peace of Mind.

Your Pride product has undergone thorough product testing to ensure safety, durability and performance.

Our power chairs, scooters and lift chairs are Food & Drug Administration (FDA) approved medical products that require specific testing prior to release for public use.

The testing requirements accepted by the FDA were developed by the American National Standards Institute/Rehabilitation Engineering & Assistive Technology Society of North America (ANSI/RESNA).

The tests are conducted in accordance with the requirements of the ANSI/RESNA Test Standards and complement an additional stringent testing regiment developed by Pride's Research & Development Team.

All products have passed, and in many cases, exceeded test criteria set forth, assuring the high level of quality synonymous with Pride.

Some of the items our testing criteria include are:

  • Product Stability & Brakes Effectiveness Tests
  • Fatigue & Impact Strength Verification Tests
  • Overall Product Performance Verification
  • Dimensional Requirement Compliance
  • Product Durability & Reliability Testing
  • Material Protective Coating Testing Verification
  • Misuse and Abuse Testing
  • Ergonomic Verification
  • Environmental Testing for Adverse Weather Operation Conditions
  • Electronic Systems Performance and Durability
  • Chemical and Bio-Contamination Analysis Testing for Toxicity Verification
  • Cal 117 Flammability Test Compliance for Seating Foam and Fabric Components
  • UL94VO Flammability Testing for Compliance of Plastic Components
  • Electromagnetic Compatibility (EMC)

Warranty

  • 5-Year limited warranty on frame
  • 13-month limited warranty on electronics
  • 13-month limited warranty on drive motors
  • 13-month limited warranty on batteries

Policies to make to your shopping simple and hassle free 

Return Policy

JJ Healthcare Products come with a 10 Days Money Back Guarantee just to assure that you have come to the right place for your Healthcare needs. 

Customer Satisfaction is our topmost priority. And to achieve it, we make sure you have a hassle-free shopping experience with Us.

If you feel like you’re having the wrong size or product. You can immediately drop an email to us and raise a request for exchange/return. Once it’s confirmed from our end. You may ship us back the product. 

Please return your items in the appropriate box (we suggest re-using the box that we shipped the items to you). If you want to get a refund for an item, you must send it back to Canada Post before the last day of the return period. We know it’s hard to keep everything in perfect condition, but we ask that you do your best not to break any packaging or open any products. To get a full refund, make sure you send back all the original packaging and instructions with your return. A restocking fee will be charged if the items are returned without the original packaging and instructions or if they were not shipped in a second, more durable box.

We have the right to check with your insurance company before processing your refund to prevent insurance fraud. A 25 per cent restocking fee will be added to things sent out if someone is abusing our return and refund policies. This will put your order on hold.

Shipping Charges

The return shipping charges are applicable in case of

  • Incorrect product or size ordered by the Customer

The return shipping charges are not applicable for

  • Wrong product or size delivered by JJ HealthCare Product

We strongly recommend that you check the size chart, product details and video content before placing the order. We’re available on chatbot for quick conversation. You can even reach out to us directly over phone or drop an e-mail. You can place the order only when you’re confident about the product. 

The Speed of the Delivery

FAST: 3 to 7 business day delivery for only $8.99, and FASTEST: 1 to 3 business day shipping for only $15.99 are flat-rate express options that charge the same amount for each. If we can’t get your item to you when we said we would, we will refund your shipping costs. Also, if you order $150 or more, we’ll send your order for free in 7 to 9 business days. 

For purchases made before 2:00 p.m. EST on Monday through Friday, same-day shipping is available. After 2:00 EST, an order is considered as the next day’s order. On the first day of every week, a business day does not count of you order. Depending on the products you order, and the area where you live, we may be able to get the product to you sooner than the stated delivery time. An email will be sent to you every time your order status changes:

1. PROCESSING – order received

2. COMPLETE – The item has shipped and tracking information has been emailed to you.

If we are not able to find your location, we may call you or email you. If you live in a faraway place, the courier may not be able to get to you in time.    This could delay the arrival of your package. If you want to return something, we don’t pay for the shipping costs.

Worries about the Warranty?

Please drop us an email if you have warranty issues or concerns about any product. We’ll take care of them for you.

Payment Options (All payments are to be made in Canadian Dollars):

Credit Cards: 

American Express, Visa, MasterCard, Discover, and JCB are all different credit cards that you can use to pay for things.

Visa Debit and MasterCard Debit.

Apple Pay and PayPal.

Orders that have not yet been fulfilled

Despite our best efforts, some items may not be available. This means that an item will be marked as backordered. As soon as possible, backordered products will be sent to you, and you will be given updates.

If you don’t want to wait for an item to come back in stock, our customer service staff can help.

Privacy / Security Policy

JJ Healthcare ensures the security and safety of your data and personal information. Your name, address, phone number, and email address and your purchase history will never be shared. will not be shared with anyone.

Our website is SSL (Secure Socket Layer) secured which encrypts you credit card information and other transactions. This means that your data is always safe and secure.