Jazzy® Passport – jjhealthcareproducts
Description Return Policy

It’s the trip of a lifetime! Feel the anticipation as you wait for your flight in the comfort and style of your Jazzy® Passport. This compact power chair has plenty of storage and folds in just a few steps to make airport check-in effortless. When your plane touches down at your destination, you are ready to experience the adventures that await you!

Setting the scene with the ultimate folding electric wheelchair.

Your Jazzy® Passport adventure starts when you do, even if that means an early morning flight or train ride. Navigate terminals with ease using convenient features that only a folding electric wheelchair can provide. Never be late to the gate!

These moments in a quiet terminal halfway between origin and destination make traveling memorable. You want to soak it all up, and your Jazzy Passport power chair takes you there.

Have Jazzy Passport, will travel

Jet set with confidence in the versatile design of your Jazzy Passport. It’s extremely portable and folds neatly to be stowed away in a car trunk or, yes, on a plane. Folded, its dimensions are a compact 31" x 23.5" x 16". It weighs just about 60 pounds depending on battery size.

The Jazzy Passport power chair has a weight capacity of 250 pounds and a 3.6 mph maximum speed. Depending on your package choice, you can count on up to 11 miles on a single charge.

Your journey starts when you do

Take a break and savor the moments on your trip with a drink in the cup holder and a warm chocolate croissant. You can comfortably sit by the window and watch the lights of the next arriving flight.


Several of the great benefits of the Jazzy® Passport is the 3-inch ground clearance and the folded dimensions (31" H x 23.5" W x 16" D) to easily fit into several types of vehicles. The lithium-ion travel battery makes travel safe as well as portable, so you can transport your portable electric wheelchair on a plane! With an airline-approved lithium-ion air safe travel battery**, the sky is the limit for all of your travels! A dual braking system provides extra security and safety. And don’t forget the storage! Keep all your belongings within reach with the under-seat storage and back seat pocket.

 Jazzy® Passport Features:

    • 250 lbs. weight capacity
    • Up to 3.6 mph maximum speed
    • 24.25" turning radius
    • Up to 8.6 miles (220 lbs.); up to 7.9 miles (250 lbs.)
    • Back seat pocket for extra storage while on-the-go
    • Easy-access free-wheel lever
    • A compact and lightweight design makes traveling a breeze
    • Folds in just a few simple steps for effortless transport
    • Includes convenient, under seat mesh storage bag, mesh cup holder and 40” lap belt
    • Large foot platform to accommodate the user’s comfort
    • Specialty foam seat design for extreme comfort
    • Available with your a 10.4 AH or 18 AH lithium-ion air safe travel battery** (**Check with your airline before flying.)
    • K0899 Power Mobility Device, not coded by DME PDAC or does not meet criteria

*Pride® FDA Class II Medical Devices are designed to aid individuals with mobility impairments

**Note: Transport of this item on commercial aircraft is subject to federal regulations and airline policy. Please consult your airline prior to your flight to ensure your Jazzy® Passport and its lithium ion battery are permitted.

Jazzy® Passport Specifications

CATEGORY SPECIFICATION
Model
Jazzy® Passport
Weight Capacity 250 lbs.
Turning Radius1 24.25"
Maximum Speed1 Up to 3.6 mph
Ground Clearance3 3" at motor
Overall Length3 40" (with footplate)
Overall Width3 23.5"
Seat-to-Ground Height 19"
Seat-to-Foot Platform Height 14.5" (no adjustment)
Casters 8" solid
Rear Wheels 1.75" anti-tips
Drive Wheels 11.25" Perforated
Suspension Limited
Range per Charge1,2 Up to 5 Miles (220 lbs.) (10.4AH)
Up to 8.6 miles (220 lbs.) (18AH)
Up to 4.6 miles (250 lbs.) (10.4AH)
Up to 7.9 Miles (250 lbs.) (18AH)
Total Weight Without Batteries3,5 59.8 lbs.
Heaviest Piece When Disassembled3 N/A
Standard Seating Material: Black, Foam
Dimensions: 17.5" x 16.5"
Drivetrain Two-motor rear-wheel drive
Standard Electronics 50 amp PG VSI
HCPCS Codes K0899 Power Mobility Device, not coded by DME PDAC or does not meet criteria
Dual Braking System Regenerative and electromechanical
Battery Requirements3 25.2V 18 Ah Lithium ion or (1) 25.2 V 10.4 Ah Lithium-ion (travel battery)
Battery Weight4 7.6 lbs. (18 Ah)
5.2 (10.4Ah, travel battery)
Battery Charger 2-amp, off-board
Weight of Heaviest Piece 59.8 lbs. (unit does not disassemble)
Warranty 5-year limited on frame;
13-month limited on electronics;
13-month on drive motors
13-month limited on batteries.
Notes:
1 Varies with user weight, terrain type, battery amp-hour (AH), battery charge, battery condition, and tire condition. This specification can be subject to a variance of (+ or -) 10%.
2 Tested in accordance with ANSI/RESNA, MC Vol2, Section 4 & ISO 7176-4 standards. Results derived from theoretical calculations based on battery specifications and drive system performance. Test conducted at maximum weight capacity.
3 Due to manufacturing tolerances and continual product improvement, this specification can be subject to a variance of (+ or -) 3%.
4 Battery weight may vary based on battery manufacturer.
5 Includes standard seat weight.
All specifications subject to change without notice. The information contained herein is correct at the time of publication; we reserve the right to alter specifications without prior notice. Speed and range vary with user weight, terrain type, battery charge, battery condition and tire pressure. Due to manufacturing tolerances and continual product improvement, length, width, turning radius and ground clearance can be subject to variance of + or – 3 %. Dimensions listed are for power base only. Overall measurements will vary based on seating and accessory selections.

Note: Transport of this item on commercial aircraft is subject to federal regulations and airline policy. Please consult your airline prior to your flight to ensure your Jazzy® Passport and its lithium ion battery are permitted.


Jazzy® Passport Testing Standards &

Meeting and Exceeding High Standards for your Peace of Mind.

Your Pride product has undergone thorough product testing to ensure safety, durability and performance.

Our power chairs, scooters and lift chairs are Food & Drug Administration (FDA) approved medical products that require specific testing prior to release for public use.

The testing requirements accepted by the FDA were developed by the American National Standards Institute/Rehabilitation Engineering & Assistive Technology Society of North America (ANSI/RESNA).

The tests are conducted in accordance with the requirements of the ANSI/RESNA Test Standards and complement an additional stringent testing regiment developed by Pride's Research & Development Team.

All products have passed, and in many cases, exceeded test criteria set forth, assuring the high level of quality synonymous with Pride.

Some of the items our testing criteria include are:

  • Product Stability & Brakes Effectiveness Tests
  • Fatigue & Impact Strength Verification Tests
  • Overall Product Performance Verification
  • Dimensional Requirement Compliance
  • Product Durability & Reliability Testing
  • Material Protective Coating Testing Verification
  • Misuse and Abuse Testing
  • Ergonomic Verification
  • Environmental Testing for Adverse Weather Operation Conditions
  • Electronic Systems Performance and Durability
  • Chemical and Bio-Contamination Analysis Testing for Toxicity Verification
  • Cal 117 Flammability Test Compliance for Seating Foam and Fabric Components
  • UL94VO Flammability Testing for Compliance of Plastic Components
  • Electromagnetic Compatibility (EMC)

Warranty

  • 5-Year limited warranty on frame
  • 13-month limited warranty on electronics
  • 13-month limited warranty on drive motors
  • 13-month limited warranty on batteries

Policies to make to your shopping simple and hassle free 

Return Policy

JJ Healthcare Products come with a 10 Days Money Back Guarantee just to assure that you have come to the right place for your Healthcare needs. 

Customer Satisfaction is our topmost priority. And to achieve it, we make sure you have a hassle-free shopping experience with Us.

If you feel like you’re having the wrong size or product. You can immediately drop an email to us and raise a request for exchange/return. Once it’s confirmed from our end. You may ship us back the product. 

Please return your items in the appropriate box (we suggest re-using the box that we shipped the items to you). If you want to get a refund for an item, you must send it back to Canada Post before the last day of the return period. We know it’s hard to keep everything in perfect condition, but we ask that you do your best not to break any packaging or open any products. To get a full refund, make sure you send back all the original packaging and instructions with your return. A restocking fee will be charged if the items are returned without the original packaging and instructions or if they were not shipped in a second, more durable box.

We have the right to check with your insurance company before processing your refund to prevent insurance fraud. A 25 per cent restocking fee will be added to things sent out if someone is abusing our return and refund policies. This will put your order on hold.

Shipping Charges

The return shipping charges are applicable in case of

  • Incorrect product or size ordered by the Customer

The return shipping charges are not applicable for

  • Wrong product or size delivered by JJ HealthCare Product

We strongly recommend that you check the size chart, product details and video content before placing the order. We’re available on chatbot for quick conversation. You can even reach out to us directly over phone or drop an e-mail. You can place the order only when you’re confident about the product. 

The Speed of the Delivery

FAST: 3 to 7 business day delivery for only $8.99, and FASTEST: 1 to 3 business day shipping for only $15.99 are flat-rate express options that charge the same amount for each. If we can’t get your item to you when we said we would, we will refund your shipping costs. Also, if you order $150 or more, we’ll send your order for free in 7 to 9 business days. 

For purchases made before 2:00 p.m. EST on Monday through Friday, same-day shipping is available. After 2:00 EST, an order is considered as the next day’s order. On the first day of every week, a business day does not count of you order. Depending on the products you order, and the area where you live, we may be able to get the product to you sooner than the stated delivery time. An email will be sent to you every time your order status changes:

1. PROCESSING – order received

2. COMPLETE – The item has shipped and tracking information has been emailed to you.

If we are not able to find your location, we may call you or email you. If you live in a faraway place, the courier may not be able to get to you in time.    This could delay the arrival of your package. If you want to return something, we don’t pay for the shipping costs.

Worries about the Warranty?

Please drop us an email if you have warranty issues or concerns about any product. We’ll take care of them for you.

Payment Options (All payments are to be made in Canadian Dollars):

Credit Cards: 

American Express, Visa, MasterCard, Discover, and JCB are all different credit cards that you can use to pay for things.

Visa Debit and MasterCard Debit.

Apple Pay and PayPal.

Orders that have not yet been fulfilled

Despite our best efforts, some items may not be available. This means that an item will be marked as backordered. As soon as possible, backordered products will be sent to you, and you will be given updates.

If you don’t want to wait for an item to come back in stock, our customer service staff can help.

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